Last Updated: May 31, 2026

General Information

At DoReach, we believe in responsible and ethical outreach. Our mission is to empower our customers to engage in effective B2B outreach — via LinkedIn and email — while ensuring compliance with the CAN-SPAM Act, GDPR, LinkedIn's Terms of Service, and other relevant regulations. Maintaining high standards helps us provide the best possible service to all our users.

Compliance and User Responsibility

DoReach is dedicated to enabling B2B outreach that respects legal and platform boundaries. Our customers are expected to adhere to best practices in outreach. While we provide tools to support compliance, it is ultimately the user's responsibility to ensure their campaigns meet legal standards. If any user fails to comply, we reserve the right to take corrective actions, which may include account suspension or termination. Our primary goal is to help users improve their outreach practices.

LinkedIn Automation Responsibility

Users of DoReach's LinkedIn automation features must comply with LinkedIn's Terms of Service. DoReach implements safety limits and human-like delays to reduce risk, but users are solely responsible for their LinkedIn account activity and any consequences arising from automation use, including account restrictions or bans by LinkedIn.

Improving Outreach Behavior

If a customer's outreach behavior does not meet our standards or violates laws or platform policies, we will reach out to provide guidance and resources to help them improve. We believe in fostering a collaborative environment where users can learn and enhance their outreach strategies.

Prohibited Sending Purposes

To maintain high deliverability and compliance, the following types of outreach are strictly prohibited:

• Phishing: Sending fraudulent messages posing as someone you are not to steal information or deceive recipients.
• Illegal Activities: Promoting or containing illegal activities.
• Low Quality: Sending messages that result in high bounce or complaint rates.
• Malicious Content: Distributing malware, viruses, or other harmful code.
• Harassment: Sending messages to harass, intimidate, or threaten any individual or group.
• Interference: Sending messages that could disable, overburden, damage, or impair DoReach or any other service.

Prohibited Content

The following content is not allowed in messages sent through DoReach:

• Illegal goods or services
• Content that violates CAN-SPAM, GDPR, or other local laws
• Pornography or sexually explicit content
• Escort services
• Pharmaceutical products
• Gambling services or products
• Multi-level marketing or pyramid schemes
• Get-rich-quick opportunities
• Credit repair and debt relief services
• Short-term/payday loan services
• List brokers or rental services
• Selling social media likes or followers
• Any content that could harm our reputation or deliverability

Appropriate Outreach Lists

For unsolicited recipients, ensure:

• Inclusion of a valid company name and reason for contact.
• An easy, frictionless opt-out (unsubscribe) method that is honored within 7 days.
• Confidence that your message provides genuine value to the recipient.
• Use of the recipient's professional/company contact details rather than personal addresses.
• Compliance with all applicable laws and platform regulations.

Conclusion

DoReach is committed to helping our customers achieve their outreach goals responsibly and legally. By adhering to these guidelines, you contribute to a healthier outreach ecosystem and ensure the success of your campaigns.

If you have any questions or need assistance, our team is here to support you: support@doreach.io